| |
|
|
Shiny Eagle (H.K.) Express and Tour Co. Ltd.
1. Before boarding the coach, passengers must bring along valid traveling documents for leaving and re-entering the country, passengers must arrive at the coach stop 10 minutes before the coach leaves.
2. Coach tickets sold are not refundable (except for typhoon reasons). Tickets are valid only for the trip and on the day as slated and must not be altered. Every passenger must hold one ticket, which should be presented upon boarding the coach and which will become void on late boarding. (Tickets are not required for children below 3 years of age and not occupying a seat). A passenger above 3 years of age must hold a full ticket.
3. Passengers wishing to change the date of their tickets must attend at the ticket office of our company in person 3 days before the stated traveling date for necessary procedures and pay $20 handling fee for each ticket. If the tickets are selling at a higher amount any shortfalls must be made up. In the case of tickets selling at discount, no refund will be made on the surplus amount.
4. Our Company will refuse serving passengers carrying dutiable items and has the right to reject (passengers carrying inflammable and corrosive items or guns and any articles prohibited for entry and exit of the border by the China and Hong Kong Customs checkpoint authorities from our coach service.
5. Passengers should take care of and responsible for the luggage and articles being hand-carried or stowed in the luggage compartment of the coach. Our company will not be responsible to compensate for any loss of articles.
6. Each passenger may carry one piece of luggage below 10kg and measuring in length, width and height for a total dimension not exceeding 150cm. Our Company has the right to refuse coach service in case of excess of specifications or require the passenger to buy an additional adult coach ticket as luggage ticket.
7. In the event of passengers delay in customs passage due to checking of personal documents, luggage or articles, our company driver may have discretions to decide whether to wait or not/or waiting for how long judging from circumstances and passengers may not find excuse to clam for compensation.
8. Our Company will not be responsible for failure in timely arrival of scheduled coaches due to road traffic conditions, delay in customs entry and exit, machine failure, traffic incidents or any other causes.
9. When Hong Kong Observatory hoists typhoon signal no.8 or black rainstorm signal at 6:30 a.m., All coaches scheduled for the morning session will suspend service for departure. Please telephone after 11:00 a.m. to check for status of coach service scheduled for the afternoon session passengers affected for non-departure may attend at our company in person within a week to arrange for refund for tickets or change of schedule.
|
China Huatong Bus
1. All passengers must be prepared before we start with the valid travel documents, in order to ensure passengers precious time, our company welcome guests to ask certificates related solutions of query.
2. Company reserves the right to refuse the passengers travel identification expired, without all the passengers include not enough certificates of foreigners, Chinese visa before passengers need to pass valid certificates of the employees.
3. Guests such as tax issues for certificates or stranded in crossing takes agent or the computer technology, to examine the interests of other passengers waiting time for five minutes, or need to change our next shift at other vehicles cars or choose destination, not arrive on time, the company will not be responsible.
4. The Company in Hong Kong are already purchase third-party passengers insurance, according to the state regulations in the country, passenger traffic accident injury or death, the highest compensation for 10 million yaun, in the traffic accident, according to the China domestic insurance compensation standards in Hong Kong, the traffic accident, according to Hong Kong compensation standards.
5. Typhoon hoisted from 8 or above level off, or when the company divisions would not be canceled.
6. Please keep guest valid ticket for the day of travel, for the company midway inspection. Any loss, tear, altered or expired ticket will be treated as No valid travel ticket and need to repurchase the ticket. All tickets do not have names so no record in the company.
7. Each passenger is entitled to carry one piece of hand luggage, not exceeding 56CMX36CMX22CM. Otherwise, baggage charges apply.
8. At each frontier ports, passengers please carry all luggage with them. The passengers’ left behind items if lost, damaged or confiscated by the relevant authories, the company will not be responsible.
9. No boarding bus carry inflammable, explosive or candle, guns and banned import and export goods by the HK government. The bus driver shall have the right to refuse passengers carrying such goods boarding the bus.
10. According to the company designated points for boarding and alighting.
11. The company has the final decision on the ticket. If there is any dispute, Chinese version prevails.
|
|
Trans-Island Chinalink
1. Passengers riding on our cross-border buses shall observe the rules set down by our company. Passengers are kindly advised to observe the Directions and Rules of Trans-Island Chinalink posted in the Booking Centre.
2. Please keep your ticket for check. Please do not alter your ticket, otherwise it shall become invalid; in case you lose your ticket, you shall not have it reissued. Please get on the bus at the place and time specified on your ticket, otherwise you shall not be refund.
3. About passengers’ refund and change of travel dates / schedules;
a. If the setout dates of some tickets fall on long successive holidays, Lunar New Year, Easter, Tomb-sweeping Day, Christmas and China Import and Export Fair (“Big Festivals”):
i) within 3 days before the setout dates, passengers shall not be refunded or change travel dates / schedules.
ii) if passengers return tickets 3 days before the setout dates, our Company will deduct 20% of the face value of the tickets as service charge.
iii) passengers can change bus travel dates / schedules 7 days before the setout dates. If the value of the new ticket is the same as that of the old ticket, passengers do not need to pay additional expenses. If the value of the new ticket is higher than that of the original ticket, passengers shall pay the price difference; but if the value of the new ticket is lower than that of the original ticket, the price difference shall not be refunded. Furthermore, each ticket is entitled to change of travel date / schedule only once.
b. If the setout dates of some tickets are not the days specified in Clause (a):
i) on the setout date, passengers shall not be refunded or change the travel dates / schedules.
ii) if passengers return tickets before the setout dates, our Company will deduct 20% of the face value of tickets as service charge.
iii) passengers can change travel dates / schedules before the setout dates. For the value of new tickets, please refer to the above Clause (a) (iii). Furthermore, each ticket is entitled to change of travel date / schedule only once. Our Company reserves all rights over returning of tickets, change of travel dates / schedules and refund.
4. Disney line: Prices are the same for adults and children; Hong Kong International Airport Line: children (2 to 12 years old) and elders (65 years old or older) can buy child and elder tickets, and children younger than 2 and children who do not take seats do not need to buy tickets: other lines: children (3 to 5 years old) and elders (65 years old or older) can buy child and elder tickets, and children younger than 3 and children who do not take seats do not need to buy tickets.
5. Each passenger may carry one piece of baggage with maximum size of 55cm X 45cm X 20cm (22 inch X 18 inch X 8 inch) and maximum weight of 10 kg (22 pounds), and one piece of hand baggage with maximum size of 37.5 cm X 25 cm X 15 cm (15 inch X 10 inch X 6 inch). The Company has absolute discretion to disallow passengers to take aboard any overweight, overlong or oversize baggage (sum of length, width and height exceeding 120cm) and other objects deemed by the Company as inappropriate to be taken aboard, and the passengers shall raise no objection. You may be required to pay extra HK$50 for any baggage exceeding the aforesaid limits.
6. Please take care of your baggage: we shall not be liable for, or undertake to handle , any loss or damage of your baggage. For any loss or damage of baggage arising from negligence of our staff, we will make maximum compensation of HK$500 for each accident. You are not allowed to carry anything forbidden by the Customs or deemed by us as hazardous or noisome. We do not welcome any passenger carrying any poultry, livestock, bird or fish. You shall take your baggage with you when crossing the Customs and get back on the bus with your baggage after crossing the Customs. We shall not be liable for anything of yours seized by the Customs.
7. Before getting on the bus, please produce valid travel certificates issued by Hong Kong Special Administrative Region, Mainland government or other countries. If your travel certificates are invalid or lost, we may reject you in order not to affect other passengers, and you shall not be refunded. We do not accept any passenger holding one-way ticket (except business or private passport and return ticket).
8. For the formalities and directions for Customs Declaration, please refer to Regulations of the People’s Republic of China on Foreign Exchange, Regulations on Foreign Exchange Entry and Exit, and other relevant regulations.
9. We will wait 15 minutes for you to get through the Customs; we shall not wait for you if you fail to comeback to the bus within that time, and we shall not be liable for your loss arising therefrom.
10. Please do not make noise or disturb others on the bus. Please use earphones if you want to listen to the radio. Do not talk with the driver while he drives. For the sake of your safety, please have your safety belt buckled and do not leave your seat while the bus is riding. We may require you to get off the bus if we think you are affecting any other passenger or the driver, and you shall not be refunded.
11. We may refuse to take you if you violate any provision under articles 4 – 10. You shall have the obligation to observe these Rules, so you shall not be refunded if you are rejected for violating the Rules.
12. For the safety and health of all passengers, you shall be rejected if you are found (or deemed by us) to be drunk, mentally ill, infected with contagious disease or other serious disease. Women about to give birth will also be rejected. Passengers rejected under the provision herein may get refunded at our Booking Center within three workdays starting from the date of rejection.
13. If Hong Kong Observatory gives Typhoon Signal No.8 or above and/or red or black rainstorm signal, or if the road the bus will ride on is waterlogged, muddy, etc. so that it is, or we deem it as, not suitable for the bus, we may cancel the trip without prior notice. You may call us for inquires. If the trip is canceled, you may get refunded at our Booking Centre within three workdays starting from the date of cancellation.
14. If the bus fails to pass the Customs before the Customs close or has to stop on the way for any accident not attributable to the Company, including typhoon, traffic accident, waterlogging and landslide, we shall not be liable for, or undertake to handle, your loss arising therefrom, but we will try our best to take you to Luohu Station of Shenzhen. If Shenzhen Bay Port is closed due to strong wind, we have the right to take other port or cancel the schedule without further notice, and we shall not be liable for, or undertake to handle, any loss or inconvenience caused to the passengers. You may call us for inquiries. If the trip is canceled, you may get refunded at our Booking Centre within three workdays starting from the date of cancellation.
15. We shall not bear any liability for compensation other than that undertaken by the insurance company pursuant to the third party insurance ordinance. You may buy extra insurance from a private company. If you are injured in a traffic accident of the bus in China, stay on the site before local police come to handle the accident and make records. We shall not be liable for, or undertake to handle, your loss if you leave the site without permission so that the traffic police cannot make records and the insurance company cannot make due compensations for you.
16. If, owing to mechanical failure, our bus fails to take you to the destination in time, we will make efforts to provide a substitute vehicle to continue the trip. If we cannot provide a substitute vehicle, you may change to other means of transport. If the bus have covered three fourths of the designated route, you shall not be refunded; if the distance covered is shorter than three fourths, you may get refunded at our Booking Centre within three workdays. We shall reserve the right to decide the amount refunded. We shall not be liable for, or undertake to handle, your loss arising from any delay of the bus.
17. If you want to change to an airplane after riding on our cross-border bus, you shall reserve enough time for going through the boarding procedure. We shall not be liable for, or undertake to handle, your loss if you cannot change to the airplane due to any delay of our bus arising from any factor beyond our control or any force majeure.
18. We hereby make it clear that midway transfer services are provided by other subcontractors. All such transfer services are governed by any and all terms and conditions set down by the subcontractors responsible for such services. We shall not bear any liability for any loss, damage, injury, accident, delay, change of itinerary or any other inconvenience incurred to you or your property arising from the transfer services provided by the said subcontractors.
19. If you need to change to any flight after taking our bus, please note the rules of the relevant airline company on passenger and baggage transportation, and we accept no liability for claiming compensation for any loss, damage or expense of the passengers and baggage thereof arising from the flight service provided by the airline company.
20. All matters relating to passenger safety while in transit and any liability arising from the provision of such service, including any insurance coverage of the above shall be the sole responsibility of the owner of the vehicle providing the service.
21. We reserve the right to amend any of the aforesaid provision without prior notice.
|
|
Citic Shuttle Bus Ltd.
1. The company in Hong Kong and the passengers have been third party insurance, if in a traffic accident in mainland China caused disability or death of passengers, the maximum compensation amount of 100,000 yuan a whole, the event of a traffic accident in the territory Disability or death caused by passengers, up to HK 500,000 yuan whole. Passengers to buy tickets, said the company has agreed to accept the provisions of this article.
2. Each ticket is only a passenger car. At least 3 years old purchased unanimously.
3. Tickets sold, shall not refund tickets that day when the frequency effective forfeited.
4. Valid documents must be along all transit passengers, the company the right to refuse documents expired or missing documents, the passenger car and not good for any compensation. If such arrangements do not meet the immigration-related provisions could not transit passengers own responsibility.
5. Passengers not to bring prohibited items and items over the tax law on the train, or at your peril.
6. Passengers exit and as a result of personal documents or delayed baggage customs clearance time, the other passengers on the bus after wait no more than 15 minutes.
7. Each passenger can carry 10 kg the following free baggage to carry valuables, baggage on the luggage compartment to pay attention to care and, if lost, the company will not be responsible.
8. Typhoon signal No. 8 is hoisted and road traffic disruption caused by suspended travel, passengers to the company within one month refund or change the travel dates, such as two hours before driving change linked to tropical cyclone, shuttle can be a normal Travel, the company does not obtain a refund.
9. If any dispute, the Company reserves the right of final interpretation and final decision.
|
|
|