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China
Travel Tours Transportation Co. Ltd.
1. A passenger who takes or hires any through coaches or any
transit vehicles of any size provided by the Company from
Hong Kong to the Mainland shall understand clearly and abide
by this Notes to Passengers stipulated by the Company from
time to time. The term "the Company" includes China Travel
Tours Transportation Services Hong Kong Ltd. (hereinafter
called "CTTTS") and its associate companies and other companies
from which CTTTS hire the vehicle for service.
2. A ticket is valid for the scheduled run on the day at designated
time. A passenger should arrive at the designated boarding
point 10 minutes prior to departure. No waiting for a late
passenger.
3. A ticket can only be valid for one passenger. Passenger who has reached 6 years of age or above is charged adult fare; passenger who has reached 3 years of age and has not reached 6 years of age is charged child fare. An infant under 2 years of age not occupying a separate seat is free of charge.
4. A passenger shall possess a valid exit/entry permit to
pass through the check points. A passenger shall bear the
responsibilities if he/she is not allowed to pass through
the check points due to his/her document or visa that does
not conform to the rules and regulations of both Hong Kong
and Guangdong. The Company shall not make any compensation
and the ticket is not refundable.
5. In accordance with regulations of Hong Kong government
and the Mainland, a passenger is not allowed to carry on board
any inflammable or explosive or smuggling goods or any contraband
that both customs forbid. Should any cases happen, inclusive
of goods detained or confiscated due to a passenger's violation
of the above provision, the violator shall be held responsible
for any consequences, including compensating the Company for
any loss arising therefrom.
6. For any hindrance to a vehicle's moving on due to the inspection
of a passenger's personal document, baggage, articles or any
other goods, the Company's driver is entitled to decide at
his/her absolute discretion whether to wait or how long to
wait. No compensation should be claimed by a passenger.
7. A passenger holding an adult-fare ticket is entitled to
free baggage allowance of 10 kg. Extra weight will be charged
HKD50.00 per kg. The Company has the right and absolute discretion
to reject transportation of any overweight, overlength or
oversize baggage whose length width and height adds up to
more than 150cm or any other goods that is regarded undesirable
to be placed in the vehicle. No objection should be raised
by the passengers.
8. Baggage are carried or placed in the baggage cabin by the
passengers at their own risk. Thus, the Company reminds all
passengers that each person should take care of his/her baggage
and carry valuable goods with himself/herself at all times.
The Company is not liable for any loss suffered by a passenger
under any circumstances.
9. The Company shall not be responsible for any delay on the
scheduled journey due to traffic conditions, delay in crossing
the check points, mechanical breakdown or traffic accidents
or any other reasons whatsoever. No compensation should be
claimed by a passenger.
10. A passenger shall be aware that every run may not be a
one-stop and one-vehicle service. The Company has the absolute
discretion to arrange boarding points or stops or transit
vehicles (such as transit at Huanggang port) for a run in
accordance with passengers' source, transportation capacity
and dispatch conditions. The Company has the absolute discretion
to request a passenger to transfer to a substitution vehicle
arranged by CTTTS for the destination.
11. Subject to the following, single-journey tickets sold
in Hong Kong may be refunded from the original booking office
if request for refund is made more than 2 working days prior
to scheduled departure as indicated on the ticket at a rate
of 50% off the fare. Group tickets, free tickets, round-trip
tickets and open round-trip tickets as well as single-journey
tickets sold in Mainland are however not refundable.
12. Should transportation be held up due to a hoist of signal
No 8 or above or any other unforeseen circumstances, the Company
has the absolute discretion to transfer the concerned passengers
to exit through Lo Wu border or to other locations where safe
means of transportation is provided or adopt any other measures
for the sake of passengers' safety. Under these circumstances,
the Company has the absolute discretion to issue part refunds
to the passengers in accordance with individual cases. Should
the Company fail to perform normal transportation services
due to Signal No 8 or any other unforeseen circumstances,
a passenger may claim a refund from the Company or branches
of Hong Kong China Travel Service Ltd. within one month from
the scheduled date indicated on the ticket. Out-of-time claim
is not acceptable. If signal No.3 or below is hoisted within
2 hours before the scheduled departure and the company's transportation
service is back to normal, no refund shall be issued to a
passenger who missed his/her scheduled vehicle. The Company
shall not be responsible for any inconvenience or loss arising
from signal No. 8 or above or any other unforeseen circumstances.
13. Based on traffic regulations, a passenger shall get on
or down a vehicle at the designated points for the sake of
his/her safety.
14. A transportation vehicle provided may be owned by CTTTS
or its associate companies and other companies from which
CTTTS hire the same for service. Transit vehicles used in
Mainland are provided by Mainland's related vehicle-hire companies
or organizations. The companies or organizations which provide
transportation services shall be liable for all safety and
insurance of the passengers they carry. A passenger may inquire
about the service and decide whether to accept it or not.
Inquiry Tel: 00852-27649803.
15. The Company and all other organizations which provide
vehicles have purchased third-party liability insurance and
other insurance coverage both in Hong Kong and the Mainland.
In case of a traffic accident, the Company shall not be liable
for any other compensations except to pay the sufferer an
indemnity according to insurance regulations stipulated by
insurance companies. Should a traffic accident occur in the
Mainland, an injured passenger shall not leave the scene of
accident (except for a passenger sent to a hospital )until
local public security and traffic policemen appear to deal
with the matter and take record. The Company will not be responsible
for any refusal of indemnity from insurance companies due
to the absence of a passenger without authorization or the
lack of record taken by local policemen.
16. In accordance with relevant provisions of Terms and Conditions
of International Passengers Services issued by Hong Kong Government's
Transport Department, the Company is entitled to request a
passenger to present his/her valid document and visa for inspection.
No objection by a passenger is permitted.
17. The Company reserves the right to make any amendment to
the Notes to Passenger without prior notice. All provisions
of this Notes to Passenger shall be applied to any transportation
services offered by the company and other entities which provide
vehicles in the name of CTTTS, including providing through
coaches, transit vehicles or vehicle-hiring services. The
Company has the exclusive right to interpret all the provisions
of this Notes to Passengers.
18. This Notes to Passengers is written in both Chinese and
English. Should there be any discrepancy between the two versions,
the Chinese version shall prevail.
| This Notes to Passengers
comes into effect from May 1st, 2002
China Travel Tours Transportation Services Hong Kong
Ltd.
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Eternal
East Cross-Border Coach Mgt. Ltd.
1. Passengers shall produce valid travel documents before
boarding the bus, otherwise the bus reserves the right to
refuse passage.
2. Tickets are nonrefundable after purchase. Changes of the
ticket are permitted within three months from the day of departure
on a round-trip ticket but not if the ticket has been altered.
3. Each passenger is entitled to carry one luggage and one
hand carry but shall not carry items that are subject to levied
taxes.
4. Passengers are advised to be vigilant with travel documents
and valuable items. The company shares no responsibility for
any loss or damage.
5. Make sure to claim your own luggage. Please call 2723923
if a wrong case is taken by mistake.
6. The company will not compensate for any injury to passengers
as a result of an accident that occurs due to uneven roads
or sudden avoidance of vehicles.
7. All morning bus services are suspended when the Observatory
announces a Typhoon 8 signal or black storm warning sign before
6:30am. Please call for information of afternoon bus services
after 9am. The refunding or change of ticket will be accepted
for canceled bus service within three months of the scheduled
date.
8. The passenger has the obligation to present valid travel
documents for verification by company staff prior to boarding
the bus.
9. All the buses of this company carry third party insurance
coverage.
10. Full fare tickets are required for all children above
two years of age and children under two years old can travel
free but no seat is provided. |
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Hoi
Tai Tours Ltd.
1. Each passenger is allowed to have 10 kilos (22 pounds)
of luggage, including hand carry luggage.
2. Items subject to levied taxes will not be accepted.
3. Passengers are advised to be vigilant with travel documents
and valuable items. The company shares no responsibility for
any loss or damage.
4. The passenger shall be responsible for any delay caused
by his failure to produce valid travel documents.
5. Ticket purchase is subjects to the company's regulations.
6. Each ticket is limited to one passenger only (Child tickets
are available for children and infants).
7. The ticket is invalid if it appears altered. |
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Golden
Trip Express Ltd.
For coach to Guangzhou, Changping
1. Passengers shall abide by the laws and stipulations issued
by the local authorities. In case of an accident it will be
handled according to the local insurance regulations.
2. The ticket is not transferable and invalid if it expires.
3. Free tickets are available to a child less than three years
old (no seat) with a fare paying adult; children over three
years of age must purchase a full fare ticket.
4. The company has no responsibility for the delay due to
passenger's travel documents. If a special bus is needed to
leave the forbidden area, each passenger is charged HK$200.
5. The passenger shall not bring prohibited items or items
that should be levied and shall be responsible for any consequences
of violations.
6. The luggage each passenger carries shall not exceed 10
kilos with a size of 20"x18"x10". The passenger will be charged
an additional fee for overweight if exceeding the limit (overweight
shall not exceed 20 kilos).
7. The company shares no responsibilities for any loss or
damage of luggage.
8. The company reserves the right to cancel the journey due
to inclement weather and road conditions. The passenger can
request a refund from the company.
9. The above regulations are subject to change without prior
notice.
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For coach to Fujian
1. Each ticket is limited to one passenger only. Adult tickets
are required for children over 12 years of age, child tickets
for children between 4 and 12 years and free passage for children
less than 3 years old. The company does not sell child tickets
during Spring Festival.
2. The passenger shall apply for transactions after purchase
of the ticket for refund, change of date or name within 48
hours (excluding holidays) before the departure date. Refunds
or change of the ticket is not accepted during Spring Festival
period.
3. The ticket is regarded valid only with the agent's seal
and date of issue.
4. The ticket is not transferable and invalid if altered.
The conductor will check the name before passengers board
the bus.
5. The passenger shall complete boarding procedures 20 minutes
prior to departure at the designated boarding point by the
date, time and place on the ticket with valid travel documents.
The ticket is invalid and cannot be refunded or changed if
the passenger exceeds the time limit.
6. Passengers shall not carry or consign any weapons, munitions,
explosives, radioactive or other dangerous and prohibited
items. The violator will be responsible for any consequences
caused and shall be punished according to the full extent
of the law.
7. If the passenger is found to board the bus without a ticket
or with an invalid ticket, he is subject to a fine three times
the value of the original price.
8. The bus will not wait for a passenger detained by the customs
due to incomplete procedures and his ticket is regarded as
invalid as well.
9. The above regulations are subject to change without prior
notice. |
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New
Bus (China-Hong Kong) Management Ltd.
1. The Company's buses travel between Chinese Mainland and
Hong Kong. Passenger shall abide by the immigration regulations
issued by Chinese mainland and Hong Kong governments.
2. The passenger shall pay attention to the departure time
and board the bus at least 15 minutes early. The bus will
depart on time and has no responsibility for any loss caused
by the passenger's delay.
3. The passenger shall bring complete and valid immigration
documents when taking our bus. Otherwise, he will have full
responsibilities for all the loss caused by the delay due
to his failure to produce valid certificates. The penalty
will be a minimum fine of HK$2,000. If a special bus is needed
for the return trip from the forbidden area the charge will
be HK$500.
4. Refunding or reporting the loss of the ticket is not accepted.
The ticket is invalid if found altered. The ticket is valid
only on the day of issue. The company reserves the right to
increase the bus fare in holidays in a reasonable manner.
5. Each ticket is limited to one passenger only.
6. In case of an accident, it will be handled according to
Hong Kong and local Chinese insurance regulations.
7. The passenger shall not carry inflammable, explosive, erosive
or poisonous items that are prohibited by China and Hong Kong
customs. The violator will be responsible for any consequences
caused. The driver also has the right to refuse the violator
to alight on the bus and wait for him.
8. There is no seat for the luggage. The drive will not wait
for a passenger delayed by declaration to customs. The passenger
shall take care of their belongings. The company has no responsibilities
for any loss or damage to luggage.
9. The passenger can transact ticket refunds or changes within
seven days of departure at the company or the ticket office
because of the suspension of the bus service as a result of
the Typhoon Signal 8 put up by the observatory or road closure.
10. The company performs the duty of compensation according
to the third party insurance regulations.
11. The passenger shall transact refunds at the company headquarters
three days before departure date and apply for 50% of the
original price if he choose to cancel the service after purchasing
the ticket. The refunding will not be processed if he exceeds
the time limit. |
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