|
China
Travel Tours Transportation Co. Ltd.
1. A passenger who takes or hires any through coaches or any
transit vehicles of any size provided by the Company from
Hong Kong to the Mainland shall understand clearly and abide
by this Notes to Passengers stipulated by the Company from
time to time. The term "the Company" includes China Travel
Tours Transportation Services Hong Kong Ltd. (hereinafter
called "CTTTS") and its associate companies and other companies
from which CTTTS hire the vehicle for service.
2. A ticket is valid for the scheduled run on the day at designated
time. A passenger should arrive at the designated boarding
point 10 minutes prior to departure. No waiting for a late
passenger.
3. A ticket can only be valid for one passenger. For the route
from Hong Kong Airport to the Mainland, a passenger who has
reached 12 years of age or above is charged adult fare; a
passenger who has reached 2 years of age and has not reached
12 years of age is charged child fare. An infant under 2 years
of age not occupying a separate seat is free of charge. For
the route from Hong Kong City to the Mainland, a passenger
who has reached 6 years of age or above is charged adult fare;
a passenger who has reached 2 years of age and has not reached
6 years of age is charged child fare; an infant under 2 years
of age not occupying a separate seat is free of charge.
4. A passenger shall possess a valid exit/entry permit to
pass through the check points. A passenger shall bear the
responsibilities if he/she is not allowed to pass through
the check points due to his/her document or visa that does
not conform to the rules and regulations of both Hong Kong
and Guangdong. The Company shall not make any compensation
and the ticket is not refundable.
5. In accordance with regulations of Hong Kong government
and the Mainland, a passenger is not allowed to carry on board
any inflammable or explosive or smuggling goods or any contraband
that both customs forbid. Should any cases happen, inclusive
of goods detained or confiscated due to a passenger's violation
of the above provision, the violator shall be held responsible
for any consequences, including compensating the Company for
any loss arising therefrom.
6. For any hindrance to a vehicle's moving on due to the inspection
of a passenger's personal document, baggage, articles or any
other goods, the Company's driver is entitled to decide at
his/her absolute discretion whether to wait or how long to
wait. No compensation should be claimed by a passenger.
7. A passenger holding an adult-fare ticket is entitled to
free baggage allowance of 10 kg. Extra weight will be charged
HKD50.00 per kg. The Company has the right and absolute discretion
to reject transportation of any overweight, overlength or
oversize baggage whose length width and height adds up to
more than 150cm or any other goods that is regarded undesirable
to be placed in the vehicle. No objection should be raised
by the passengers.
8. Baggage are carried or placed in the baggage cabin by the
passengers at their own risk. Thus, the Company reminds all
passengers that each person should take care of his/her baggage
and carry valuable goods with himself/herself at all times.
The Company is not liable for any loss suffered by a passenger
under any circumstances.
9. The Company shall not be responsible for any delay on the
scheduled journey due to traffic conditions, delay in crossing
the check points, mechanical breakdown or traffic accidents
or any other reasons whatsoever. No compensation should be
claimed by a passenger.
10. A passenger shall be aware that every run may not be a
one-stop and one-vehicle service. The Company has the absolute
discretion to arrange boarding points or stops or transit
vehicles (such as transit at Huanggang port) for a run in
accordance with passengers' source, transportation capacity
and dispatch conditions. The Company has the absolute discretion
to request a passenger to transfer to a substitution vehicle
arranged by CTTTS for the destination.
11. Subject to the following, single-journey tickets sold
in Hong Kong may be refunded from the original booking office
if request for refund is made more than 2 working days prior
to scheduled departure as indicated on the ticket at a rate
of 50% off the fare. Group tickets, free tickets, round-trip
tickets and open round-trip tickets as well as single-journey
tickets sold in Mainland are however not refundable.
12. Should transportation be held up due to a hoist of signal
No 8 or above or any other unforeseen circumstances, the Company
has the absolute discretion to transfer the concerned passengers
to exit through Lo Wu border or to other locations where safe
means of transportation is provided or adopt any other measures
for the sake of passengers' safety. Under these circumstances,
the Company has the absolute discretion to issue part refunds
to the passengers in accordance with individual cases. Should
the Company fail to perform normal transportation services
due to Signal No 8 or any other unforeseen circumstances,
a passenger may claim a refund from the Company or branches
of Hong Kong China Travel Service Ltd. within one month from
the scheduled date indicated on the ticket. Out-of-time claim
is not acceptable. If signal No.3 or below is hoisted within
2 hours before the scheduled departure and the company's transportation
service is back to normal, no refund shall be issued to a
passenger who missed his/her scheduled vehicle. The Company
shall not be responsible for any inconvenience or loss arising
from signal No. 8 or above or any other unforeseen circumstances.
13. Based on traffic regulations, a passenger shall get on
or down a vehicle at the designated points for the sake of
his/her safety.
14. A transportation vehicle provided may be owned by CTTTS
or its associate companies and other companies from which
CTTTS hire the same for service. Transit vehicles used in
Mainland are provided by Mainland's related vehicle-hire companies
or organizations. The companies or organizations which provide
transportation services shall be liable for all safety and
insurance of the passengers they carry. A passenger may inquire
about the service and decide whether to accept it or not.
Inquiry Tel: 00852-27649803.
15. The Company and all other organizations which provide
vehicles have purchased third-party liability insurance and
other insurance coverage both in Hong Kong and the Mainland.
In case of a traffic accident, the Company shall not be liable
for any other compensations except to pay the sufferer an
indemnity according to insurance regulations stipulated by
insurance companies. Should a traffic accident occur in the
Mainland, an injured passenger shall not leave the scene of
accident (except for a passenger sent to a hospital )until
local public security and traffic policemen appear to deal
with the matter and take record. The Company will not be responsible
for any refusal of indemnity from insurance companies due
to the absence of a passenger without authorization or the
lack of record taken by local policemen.
16. In accordance with relevant provisions of Terms and Conditions
of International Passengers Services issued by Hong Kong Government's
Transport Department, the Company is entitled to request a
passenger to present his/her valid document and visa for inspection.
No objection by a passenger is permitted.
17. The Company reserves the right to make any amendment to
the Notes to Passenger without prior notice. All provisions
of this Notes to Passenger shall be applied to any transportation
services offered by the company and other entities which provide
vehicles in the name of CTTTS, including providing through
coaches, transit vehicles or vehicle-hiring services. The
Company has the exclusive right to interpret all the provisions
of this Notes to Passengers.
18. This Notes to Passengers is written in both Chinese and
English. Should there be any discrepancy between the two versions,
the Chinese version shall prevail.
| This Notes to Passengers
comes into effect from May 1st, 2002
China Travel Tours Transportation Services Hong Kong
Ltd.
|
|