| General Terms and Conditions |
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Passenger(s) can make booking(s) up to 28 days
in advance. |
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A helicopter ticket(s) sold is valid for travel only on
the date, time and flight specified on the ticket. No refund
is available to passenger(s) who arrive late for their scheduled
fight. |
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However, late passenger(s) can request
standby status for the next available flight on the same date
(not applicable to charter flight passenger), though Heli
Express Ltd. ("Heli Express") / East Asia Airline
Ltd. ("EAA") have no obligation to guarantee availability
of space on the next service . |
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It is the responsibility of the passenger(s)
to ensure that they have a valid travel document and entry
visa, if required, to their intended destination. The passenger's
name as printed on the ticket should correspond with his/her
travel document otherwise, Sky Shuttle / EAA has the authority
to deny boarding and no ticket refund will be made. |
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Children under the age of one can travel free of charge,
subject to the conditions below. Children over the age of
one are required to purchase a full fare ticket.
Only one child under the age of one can accompany an adult
free of charge, but is required to pay the Tax and Insurance
Surcharge. No more than two children under the age of one
can be accommodated on any one flight. |
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A maximum baggage weight of up to 5 kgs (11 lbs) per passenger
is permitted.
In the event of a passenger having baggage in excess of the
permitted weight allowance, he/she may purchase a full ticket
fare to ensure luggage is carried on the same flight. For
excess baggage(s) weight up to 25 kgs, one ticket fare will
be charged. An additional fare is required for every further
25 kgs thereafter. |
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Sky Shuttle / EAA reserves the right to transfer any passenger(s)
with unpaid excess baggage onto standby status until an underweight
flight becomes available. |
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Once booking confirmed, a HK$600 handling fee per ticket
will be charged for any request for amendment or cancellation
to tickets issued. (HK$3,500 handling fee will be charged
for regular charter). |
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No cancellation nor amendment is allowed less than 24
hours prior to
the confirmed departure time. In such cases, no refund will
be issued. |
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In case of a lost ticket, a HK$500 handling fee will be
charged for ticket replacement. |
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In case of dispute, the decision of Sky Shuttle/EAA shall be final. |
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(2014 Dec)