1.	Passengers shall abide by the laws and stipulations issued by the local authorities. In case of an accident it will be handled according to the local insurance regulations.
2.	The ticket is not transferable and invalid if it expires.
3.	Free tickets are available to a child less than three years old (no seat) with a fare paying adult; children over three years of age must purchase a full fare ticket.
4.	The company has no responsibility for the delay due to passenger's travel documents. If a special bus is needed to leave the forbidden area, each passenger is charged HK$200.
5.	The passenger shall not bring prohibited items or items that should be levied and shall be responsible for any consequences of violations.
6.	The luggage each passenger carries shall not exceed 10 kilos with a size of 20"x18"x10". The passenger will be charged an additional fee for overweight if exceeding the limit (overweight shall not exceed 20 kilos).
7.	The company shares no responsibilities for any loss or damage of luggage.
8.	The company reserves the right to cancel the journey due to inclement weather and road conditions. The passenger can request a refund from the company.
9.	The above regulations are subject to change without prior notice.

For coach to Fujian

1.	Each ticket is limited to one passenger only. Adult tickets are required for children over 12 years of age, child tickets for children between 4 and 12 years and free passage for children less than 3 years old. The company does not sell child tickets during Spring Festival.
2.	The passenger shall apply for transactions after purchase of the ticket for refund, change of date or name within 48 hours (excluding holidays) before the departure date. Refunds or change of the ticket is not accepted during Spring Festival period.
3.	The ticket is regarded valid only with the agent's seal and date of issue.
4.	The ticket is not transferable and invalid if altered. The conductor will check the name before passengers board the bus.
5.	The passenger shall complete boarding procedures 20 minutes prior to departure at the designated boarding point by the date, time and place on the ticket with valid travel documents. The ticket is invalid and cannot be refunded or changed if the passenger exceeds the time limit.
6.	Passengers shall not carry or consign any weapons, munitions, explosives, radioactive or other dangerous and prohibited items. The violator will be responsible for any consequences caused and shall be punished according to the full extent of the law.
7.	If the passenger is found to board the bus without a ticket or with an invalid ticket, he is subject to a fine three times the value of the original price.
8.	The bus will not wait for a passenger detained by the customs due to incomplete procedures and his ticket is regarded as invalid as well.
9.	The above regulations are subject to change without prior notice.

New Bus (China-Hong Kong) Management Ltd..

1.	The Company's buses travel between Chinese Mainland and Hong Kong. Passenger shall abide by the immigration regulations issued by Chinese mainland and Hong Kong governments.
2.	The passenger shall pay attention to the departure time and board the bus at least 15 minutes early. The bus will depart on time and has no responsibility for any loss caused by the passenger's delay.
3.	The passenger shall bring complete and valid immigration documents when taking our bus. Otherwise, he will have full responsibilities for all the loss caused by the delay due to his failure to produce valid certificates. The penalty will be a minimum fine of HK$2,000. If a special bus is needed for the return trip from the forbidden area the charge will be HK$500.
4.	Refunding or reporting the loss of the ticket is not accepted. The ticket is invalid if found altered. The ticket is valid only on the day of issue. The company reserves the right to increase the bus fare in holidays in a reasonable manner.
5.	Each ticket is limited to one passenger only.
6.	In case of an accident, it will be handled according to Hong Kong and local Chinese insurance regulations.
7.	The passenger shall not carry inflammable, explosive, erosive or poisonous items that are prohibited by China and Hong Kong customs. The violator will be responsible for any consequences caused. The driver also has the right to refuse the violator to alight on the bus and wait for him.
8.	There is no seat for the luggage. The drive will not wait for a passenger delayed by declaration to customs. The passenger shall take care of their belongings. The company has no responsibilities for any loss or damage to luggage.
9.	The passenger can transact ticket refunds or changes within seven days of departure at the company or the ticket office because of the suspension of the bus service as a result of the Typhoon Signal 8 put up by the observatory or road closure.
10.	The company performs the duty of compensation according to the third party insurance regulations.
11.	The passenger shall transact refunds at the company headquarters three days before departure date and apply for 50% of the original price if he choose to cancel the service after purchasing the ticket. The refunding will not be processed if he exceeds the time limit.