1. |
Child Tickets are available for children aged
between three and ten years of age. Adult tickets are required for
persons over ten years old. Each full price ticket holder can bring
one child aged under three years old (no seat). The conductor has
the right to check the ID cards of the passengers. |
2. |
All the passengers shall produce the valid tickets
issued by this company. Any photocopied or altered tickets are not
accepted. The company will not reissue the ticket if it is lost or
damaged and the passenger must purchase a new one for passage. |
3. |
There are no refunds or changes of the tickets
after purchase. |
4. |
The validity lasts one month from the date of
departure during low seasons for the return ticket of round-trip tickets
with no reserved return date or unused on the designated date on a
stand by basis. The passenger can wait at the station during the validity
and board the bus if there is a vacant seat available. |
5. |
Each passenger can carry one luggage up to 10
kilos, with a size of not more than 26cmx54cmx61cm. The passenger
shall not bring any prohibited, illegal items or animals or plants
in his luggage. The company reserves the right not to consign excess
luggage. The passenger shall avoid bringing items that are subject
to levied taxes so as not to delay other passengers passing Customs.
If the passenger disturbs others and misbehaves, the conductor reserves
the right to ask him to get off the bus. This passenger will not get
any compensation or alternative arrangements if sent back by the company
and his ticket is regarded used. |
6. |
The passenger shall take care of all his belongings.
The company has no responsibilities for any loss or damage. |
7. |
If the bus fails to arrive at the designated stop
on time that is not out of the carelessness of the company or its
employees or its agent, the passenger or relevant persons shall not
ask for compensation from the company. |
8. |
The waiting time at Customs is limited to 15 minutes.
The company has the right to decide the departure time so as not to
delay the majority of passengers. |
9. |
The passenger shall not ask for any compensation
from the company due to a bus that fails to arrive at the destination
on time as a result of traffic, accidents or other uncontrollable
reasons. . |
10. |
The passenger can transact the ticket refund
or change to other buses when there is a vacant seat available due
to the cancellation or delay of the bus service as a result of the
condition listed in Article 9. |
11. |
If the bus arrives at Huangguang Pass after hours
of operation due to traffic jam, accident or other uncontrollable
reasons, the bus will proceed to Lo Wu Customs. The passengers can
pass Customs by themselves and proceed on their own but shall not
ask for any compensation from the company. |
12. |
The passenger shall possess complete and valid
certificates. If a passenger fails to produce the valid certificates
and pass Customs in a timely manner, his ticket is regarded as used
and he will not get a ticket refund from the company. The company
will not arrange transport to drive him to the starting point. |
13. |
The company has no obligation to guarantee that
the passengers' certificates are valid and true. If the passenger
is delayed at Customs for questionable certificates, the conductor
has the right to decide not to wait for this passenger and his ticket
is regarded as used. The company has no duty to arrange his onward
or return journey and he shall not ask for any compensation from the
company. |
14. |
The passengers can request a ticket refund or
change to other buses within 30 days from the date of departure designated
on the ticket for the cancellation of the bus service due to the bad
weather, such as Typhoon No.8 or above warning sign, black storm warning
or landslide warning put up by Hong Kong Observatory or Typhoon No.10
by Chinese Meteorological Observatory. The passenger shall not receive
compensation from the company. |
15. |
When the typhoon signal, black storm warning or
landslip warning is cancelled, the departure time of the bus is arranged
according to actual conditions. The passenger shall telephone the
company for inquiry. |
16. |
The company reserves the right to change departure
time according to special conditions without separate notice. |
17. |
The content of this regulation subjects to change
without prior notice. |
1. |
The passengers shall abide by the regulations
issued by this company. |
2. |
Refunding of the ticket is not accepted after
purchase. The ticket is valid on the day of issue. The passenger shall
apply to the company for changing the ticket at least one day ahead
of the departure date and will be charged HK$60 for each ticket. |
3. |
The passenger shall possess complete and valid
certificates otherwise he shall be responsible for any loss caused.
If the passenger is refused to continue his journey because of his
invalid certificates at Customs, he must pay HK$200 for a special
bus service to leave the forbidden area. |
4. |
If the passenger is delayed for being prosecuted
by Customs for carrying prohibited items or electric appliances that
are subject to levied taxes (including bill of lading), the bus will
not wait and the company will not be responsible for any economic
losses incurred. |
5. |
Each passenger with a full price ticket can carry
a luggage up to 15 kilos with a size of not more than 60 cm3 but only
half the weight for each Child Ticket. The extra fee is charged for
exceeding this limit. The maximum weight shall not exceed 30 kilos
otherwise the company has the right not to consign any excess luggage. |
6. |
The passenger shall take care of all his belongings
and the company will not be responsible for any loss or damage. |
7. |
The company will cancel the bus service if a Typhoon
No. 8 or above is hoisted in Hong Kong or along the relevant route
and the passenger can change the departure date of the ticket within
one month without charge. |
8. |
The company has no responsibilities for any loss
that may occur due to stopping during the journey and failure to return
to Hong Kong on time which is not caused by the company. |